Frequently Asked Questions

I've received quotes that are much higher than your prices. Are you cutting corners to offer lower prices?

Websites come in all shapes and sizes, just like cars. You'll find quotes ranging from a few hundred dollars all the way up to hundreds of thousands of dollars. Our websites are designed to be the perfect balance of features and price for small businesses. We've been able to keep our prices low by reducing overhead and streamlining our process. Our finished product often exceeds the quality of agencies charging ten times more than us.

Are there any recurring costs involved with owning a website?

Yes. Many design companies won't mention recurring costs before starting your project. At a minimum, you'll need monthly web hosting and an annual domain name registration. Our website plans are a single-rate solution which include monthly hosting, domain name registration along with managed maintenance to keep everything running smooth

Do we own the completed website?

You always have full ownership over your website. Although we'd hate to see it happen, you're free to move your website to a third-party company.

How long does it take to finish a website?

Each project is different, but on average we have a website launched within 4 to 6 weeks. This timeline can be longer or shorter depending on how proactive you are with assets and revisions.

Do I need to have all my content prepared prior to contacting you?

No. We can get started by using placeholder content while you work towards completing your content. We'll even provide you with a content outline to follow to make things easier. This gives you guidance on the type of text and images that would perform best on your website.

I’m not local to your area. Can you still make my business' website?

Yep! We're great at communicating via phone and email and our clients come from all over the Canada and United States

Do you charge for technical support?

As long as you're on a monthly plan with us, there is no charge for technical support.

How long does it take for someone to respond to an email?

We try our best to respond to all emails within 24 hours. If you have an emergency, we recommend calling us at (306)-716-3130. If it's outside of our normal business hours, leave a message and we'll be notified immediately and we'll return your call.

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